Free Site Survey
We carry out a free no obligation survey, within our operating area
(approx 15 mile radius from Tavistock) to determine what works are
required to carry-out a successful and safe installation of
the stove and any building works taking into consideration
your individual requirements. With this information we can then
provide a detailed costed quote.
Our quote will provide you with the total cost of providing the stove of your
choice and any works associated with this. It also will include the
provision of a Hetas Certificate which is required for Building Regulations
along with a carbon monoxide detector. All our work is fully insured
through Hetas’ own insurance company.
We are Premier Dealers for some of the leading stove manufacturers and
this enables us to offer extended warranties and the ability to acquire spare parts promptly.
We can provide a range of natural stone fireplaces or provide a
bespoke design for your fireplace, which can include slate hearths, oak beams etc.
All works carried out will be by ourselves we do not use third party
contractors unless specific needs are required, i.e. roofing
contractors, specialist builders etc. We try to complete
all works within the timescales specified when booking the
work into our diary, however, any changes required will be notified at the time.
Please click here
to see previous
work we have carried out in the local area over the last few years.
Due to the use of heavy equipment and working at
height regulations we do have to adhere to Health and Safety policies.
Any equipment required, i.e. scaffolding, ladders, lifting equipment
etc will be included in our quote
After Sales Service
On completion of your stove installation we will test and commission
to ensure compliance with HETAS regulations, and will
give details on how to operate your stove safely and efficiently.
Following your stove installation your flue will require an annual sweep,
this can be arranged through one of our recommended sweeps.
We provide a stove door refurbishment service. We offer this as a
chargeable on site service or doors can be brought in to the show room (preferred)
and left with us to complete the necessary works.
We also carry a large range of stove maintenance products such as ropes,
fire bricks, replacement glass, stove paint etc.