Free Site Survey

We carry out a free no obligation survey, within our operating area (approximately 15 miles radius from Tavistock) to determine what works are required to carry-out a successful and safe installation of the stove and any building works, taking into consideration your individual requirements. With this information we can then provide a detailed, costed quote.

Quotes

Our quote will provide you with the total cost of providing the stove of your choice and any works associated with this. All work is fully insured.

Installation

Works carried out will be undertaken by the installation team who will test and commission the installation to ensure compliance with Hetas regulations. They will also provide Hetas Certification required for Building Regulation. They will give details on how to operate your stove safely and efficiently. Should specific needs be required, ie roofing contractors, specialist builders etc this will be discussed and detailed in the quote.

We endeavour to complete all works within the timescales specified when booking the work into our diary. However, any changes required will be notified at the time. Due to the use of heavy equipment and working at height regulations we do have to adhere to Health and Safety policies. Any equipment required, ie scaffolding, ladders, lifting equipment etc will be included in our quote.

After Sales Service

Following your stove installation your flue will require an annual sweep. This can be arranged through one of our recommended sweeps.

Stove Door Repair And Refurbishment

We provide a stove door refurbishment service. This is offered as a chargeable on site service or doors can be brought into the show room (preferred) and left with us to complete the necessary works. We also carry a large range of stove maintenance products such as ropes, fire bricks, replacement glass, stove paint etc.